Location : | JM |
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English Level : | |
Qualification : |
Minimum of 5 CXC subjects including Mathematics and English Language Minimum of 1 year of sales or merchandising experience Prior experience in the microfinance industry would be an advantage Prior experience conducting electronic surveys, customer registration or onboarding activities would also be an advantage Excellent oral and written communication skills Great organizational, time management and coordinating skills Excellent interpersonal skills Ability to meet given sales targets Skilled in the use of Microsoft Office Suite Ability to assist in the assessment and improvement of processes as needed Handles confidential matters with discretion and good judgement Critical thinking and analytical skills Energetic attitude and ability to manage tight, business-critical deadlines |
Responsibility : |
Responsible for assisting customers with the onboarding process and guiding them through the loan request process on the company’s digital lending platform Engage potential loan customers to effectively communicate the benefits of the company’s digital lending product Responsible for ensuring that customer queries/issues received are resolved as per the company’s quality standards Addressing or escalating any issue(s) that may arise while carrying out the customer acquisition activities Perform other duties as assigned by the management team |
Description : | The Loan Sales Agent will assist potential lending customers to get onboarded for the company’s digital lending platform. This will allow customers to request loans electronically from their registered accounts. Loan Sales Agents will conduct in-person onboarding at assigned locations or other activation events organized by the company. The team member will collaborate with various internal teams as needed including Training, Marketing and Operations, etc. |
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Location : | JM |
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English Level : | |
Qualification : |
Associate Degree in Accounting, Business Administration or other related discipline Minimum experience of 2 years in banking or loans or accounting at a transactional level Skilled in the use of Microsoft Office Suite Skilled in the use of QuickBooks Ability to handle confidential matters with discretion and judgement |
Responsibility : |
Responsible for the receipt of payments from customers and post payments accurately to their accounts Responsible for posting payments to LMS & Quick Books Responsible for the preparation of letters to customers for late or non-payments Monitor all loans, ensuring that loans not being paid are handed over to the delinquent officer after one month Responsible for the preparation of all Bank deposits under joint custody, ensuring that cheques collected are correct Verify the accuracy of all bank deposits and all payments posted to customer’s account daily Provide back-up to other personnel as necessary Responsible for filing of documents and repayment schedules Responsible for the daily tracking report Responsible for the tracking of unidentified amounts lodged to all bank accounts except for those under the control of the branches Responsible for the monitoring of returned cheque register and the following up of payments Follow-up for outstanding salary deductions payments and Bank/Financial institutions for outstanding standing orders Provide assistance to the Accounts Supervisor/Accountant in providing the monthly, weekly reports etc |
Description : | The Accounting Officer is responsible for providing excellent customer service to all clients and personnel. Verifying the accuracy of all transactions and maintaining account integrity for customers with existing loans. As well as verifying the input into the accounting system. The Accounts Clerk must be goal orientated, self- motivated, having excellent interpersonal skills with effective communications, strong organizational skills and PC skills. |
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Location : | JM |
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English Level : | |
Qualification : |
Associate Degree in Business Administration or related discipline Minimum experience of 3 years in administrative position Ability to maintain highest levels of confidentiality Skilled in the use of Microsoft Office Suite Good planning, organizational, analytical and time management skill |
Responsibility : |
Maintain a working knowledge of the business operations Manage the calendar and daily schedule of the CIO Support the efficient flow of correspondence in and out of office Maintenance and filing of correspondence/information Arrange travel itineraries and accommodation for the CIO and Board Performing minor accounting duties Prepare purchase and payments requisitions Take minutes (and transcribe) in meetings as required Generate CUG expense report to facilitate payment Perform other duties as assigned by the CIO or alternate |
Description : | The Executive Assistant to the CIO is responsible for the coordination of activities (operations and planning) and timely flow of information to and from the executive office. |
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Location : | JM |
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English Level : | |
Qualification : |
Associate degree in Business Management, Marketing or related discipline Minimum of 2 years’ experience in a Sales, Account Management, Business Development environment |
Responsibility : |
Identify and recruit suitable retailers for regional growth
Maximize the revenue potential of SVG Retailers within assigned region
Foster a supportive relationship with SVG Retailers encouraging adherence to the company’s minimum standards at the locations, maintaining the company’s strong image
Monitor activities daily for assigned region and make recommendations for improvements
Monitor sales trends and payment history for Retailers in area assigned
Ensure that customer queries/issues received are processed within the quality standards set by SVG
Provide support to the Finance Department though calls and/or visits to suppressed or challenging Retailers
Assist with ‘on the ground’ training of Retailers/Operators when necessary
Prepare monthly reports with information acquired from field, including updates, highlights, challenges, new trends, etc Carry out scheduled visits to Retailers as planned by Manager Monitor and execute assigned duties on CRM in a timely fashion |
Description : | Responsible for the recruitment, maintenance and the development of an effective customer centric relationship with all Supreme Ventures Group Retailers while ensuring that the standards are upheld in accordance with the policies and practices of the company. Responsible for the overall revenue growth and expansion of assigned region for all SVG Group products. |
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Location : | JM |
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English Level : | |
Qualification : |
Associate Degree in Information Technology or equivalent Industry certifications would be an advantage (e g CompTIA, A+, CCNA, etc) One (1) year working experience in a related technical capacity Excellent oral and written communication skills Experience in or exposure to the Horseracing Industry would be an asset Basic understanding of Windows Server OS and LAN and MAN networking technologies Skilled in the use of Microsoft Office Suite |
Responsibility : |
Prepare the Tote Betting system for business at start up as required and follow system monitoring procedures as required Set-up “Odds” monitor displays with relevant track information on a daily basis, modify post times for each race and make changes to the odds display where necessary Input required data on the Tote Computer system, then check or verify that all information inputted on the system is correct Check and ensure that all Race Cards, 'Carry Over” amounts and other racing information inputted on the computer is checked by another operator/appropriate member of staff and is verified in accordance with established procedures Adjust (i e add, modify or delete) data that is displayed on the Tote Board as is necessary (e g weight changes, race times and runner information), during local races Liaise with OTB Parlours and technicians to ensure that all technical issues are promptly resolved Troubleshoot technical issues being experienced by OTB’s over the phone and where possible, guide OTB personnel through the steps of getting network and/or audio-visual equipment back to operating conditions Set up COTS Terminals for OTB’s/On-Track when the need arises and troubleshoot said COTS terminals when issues occur Perform repairs and reconfiguration of COTS terminals for OTBs through a remote connection as the need arises Maintain excellent communication with OTB parlours and On Track Customer Service Representatives as well as other designated personnel, to ensure that the betting operation is carried out in an efficient manner Perform daily checks on the Guyana betting community by liaising with the Guyana operators and technicians to ensure betting is enabled and equipment is fully operational |
Description : | The Tote Computer Operator is required to accurately input and manipulate data on the Tote Computer System and accurately log and communicate information to Off Track Betting Parlours (OTB) and On-Track Operators and other Technical Personnel. |
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