About SVL

Helping People Win Everyday
Create value for our stakeholders through innovative gaming solutions for the Caribbean.
Providing the most desired games and everyday transactions consistently, simply, efficiently and conveniently.
- Have a winning attitude
- Passion and fun
- Continuous Innovation
- Accountability
- Being straightforward & honest

Click on a Job below to learn more!

Location : JM
English Level :
Qualification : Minimum of 5 CXC subjects including Mathematics and English Language
Minimum of 1 year of sales or merchandising experience
Prior experience in the microfinance industry would be an advantage
Prior experience conducting electronic surveys, customer registration or onboarding activities would also be an advantage
Excellent oral and written communication skills
Great organizational, time management and coordinating skills
Excellent interpersonal skills
Ability to meet given sales targets
Skilled in the use of Microsoft Office Suite
Ability to assist in the assessment and improvement of processes as needed
Handles confidential matters with discretion and good judgement
Critical thinking and analytical skills
Energetic attitude and ability to manage tight, business-critical deadlines

Responsibility : Responsible for assisting customers with the onboarding process and guiding them through the loan request process on the company’s digital lending platform
Engage potential loan customers to effectively communicate the benefits of the company’s digital lending product
Responsible for ensuring that customer queries/issues received are resolved as per the company’s quality standards
Addressing or escalating any issue(s) that may arise while carrying out the customer acquisition activities
Perform other duties as assigned by the management team

Description : The Loan Sales Agent will assist potential lending customers to get onboarded for the company’s digital lending platform. This will allow customers to request loans electronically from their registered accounts. Loan Sales Agents will conduct in-person onboarding at assigned locations or other activation events organized by the company. The team member will collaborate with various internal teams as needed including Training, Marketing and Operations, etc.
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Location : JM
English Level :
Qualification :
Associate Degree in Accounting, Business Administration or other related discipline
Minimum experience of 2 years in banking or loans or accounting at a transactional level
Skilled in the use of Microsoft Office Suite
Skilled in the use of QuickBooks
Ability to handle confidential matters with discretion and judgement
Responsibility :
Responsible for the receipt of payments from customers and post payments accurately to their accounts
Responsible for posting payments to LMS & Quick Books
Responsible for the preparation of letters to customers for late or non-payments

Monitor all loans, ensuring that loans not being paid are handed over to the delinquent officer after one month

Responsible for the preparation of all Bank deposits under joint custody, ensuring that cheques collected are correct

Verify the accuracy of all bank deposits and all payments posted to customer’s account daily

Provide back-up to other personnel as necessary

Responsible for filing of documents and repayment schedules

Responsible for the daily tracking report

Responsible for the tracking of unidentified amounts lodged to all bank accounts except for those under the control of the branches

Responsible for the monitoring of returned cheque register and the following up of payments

Follow-up for outstanding salary deductions payments and Bank/Financial institutions for outstanding standing orders

Provide assistance to the Accounts Supervisor/Accountant in providing the monthly, weekly reports etc

Description : The Accounting Officer is responsible for providing excellent customer service to all clients and personnel. Verifying the accuracy of all transactions and maintaining account integrity for customers with existing loans. As well as verifying the input into the accounting system. The Accounts Clerk must be goal orientated, self- motivated, having excellent interpersonal skills with effective communications, strong organizational skills and PC skills.
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Location : JM
English Level :
Qualification :
Associate Degree in Business Administration or related discipline
Minimum experience of 3 years in administrative position
Ability to maintain highest levels of confidentiality
Skilled in the use of Microsoft Office Suite

Good planning, organizational, analytical and time management skill
Responsibility :
Maintain a working knowledge of the business operations
Manage the calendar and daily schedule of the CIO
Support the efficient flow of correspondence in and out of office
Maintenance and filing of correspondence/information
Arrange travel itineraries and accommodation for the CIO and Board

Performing minor accounting duties
Prepare purchase and payments requisitions
Take minutes (and transcribe) in meetings as required
Generate CUG expense report to facilitate payment
Perform other duties as assigned by the CIO or alternate
Description : The Executive Assistant to the CIO is responsible for the coordination of activities (operations and planning) and timely flow of information to and from the executive office.
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Location : JM
English Level :
Qualification :
Associate degree in Business Management, Marketing or related discipline
Minimum of 2 years’ experience in a Sales, Account Management, Business Development environment
Responsibility : Identify and recruit suitable retailers for regional growth Maximize the revenue potential of SVG Retailers within assigned region Foster a supportive relationship with SVG Retailers encouraging adherence to the company’s minimum standards at the locations, maintaining the company’s strong image Monitor activities daily for assigned region and make recommendations for improvements Monitor sales trends and payment history for Retailers in area assigned Ensure that customer queries/issues received are processed within the quality standards set by SVG Provide support to the Finance Department though calls and/or visits to suppressed or challenging Retailers Assist with ‘on the ground’ training of Retailers/Operators when necessary Prepare monthly reports with information acquired from field, including updates, highlights, challenges, new trends, etc
Carry out scheduled visits to Retailers as planned by Manager Monitor and execute assigned duties on CRM in a timely fashion
Description : Responsible for the recruitment, maintenance and the development of an effective customer centric relationship with all Supreme Ventures Group Retailers while ensuring that the standards are upheld in accordance with the policies and practices of the company. Responsible for the overall revenue growth and expansion of assigned region for all SVG Group products.
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Location : JM
English Level :
Qualification :
Associate Degree in Information Technology or equivalent
Industry certifications would be an advantage (e
g
CompTIA, A+, CCNA, etc)
One (1) year working experience in a related technical capacity
Excellent oral and written communication skills
Experience in or exposure to the Horseracing Industry would be an asset
Basic understanding of Windows Server OS and LAN and MAN networking technologies
Skilled in the use of Microsoft Office Suite
Responsibility :
Prepare the Tote Betting system for business at start up as required and follow system monitoring procedures as required

Set-up “Odds” monitor displays with relevant track information on a daily basis, modify post times for each race and make changes to the odds display where necessary

Input required data on the Tote Computer system, then check or verify that all information inputted on the system is correct

Check and ensure that all Race Cards, 'Carry Over” amounts and other racing information inputted on the computer is checked by another operator/appropriate member of staff and is verified in accordance with established procedures

Adjust (i
e
add, modify or delete) data that is displayed on the Tote Board as is necessary (e
g
weight changes, race times and runner information), during local races

Liaise with OTB Parlours and technicians to ensure that all technical issues are promptly resolved

Troubleshoot technical issues being experienced by OTB’s over the phone and where possible, guide OTB personnel through the steps of getting network and/or audio-visual equipment back to operating conditions

Set up COTS Terminals for OTB’s/On-Track when the need arises and troubleshoot said COTS terminals when issues occur

Perform repairs and reconfiguration of COTS terminals for OTBs through a remote connection as the need arises

Maintain excellent communication with OTB parlours and On Track Customer Service Representatives as well as other designated personnel, to ensure that the betting operation is carried out in an efficient manner

Perform daily checks on the Guyana betting community by liaising with the Guyana operators and technicians to ensure betting is enabled and equipment is fully operational

Description : The Tote Computer Operator is required to accurately input and manipulate data on the Tote Computer System and accurately log and communicate information to Off Track Betting Parlours (OTB) and On-Track Operators and other Technical Personnel.
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